Home | FAQs

FREQUENTLY ASKED QUESTIONS(FAQ):

Q: How do I ask a product question?

A: Use our Ask a Question link to send an email 24/7, and receive a response within 24 hours. You may also call 1-800-303-7574 during our regular business hours from 9am to 4pm Mountain Time (MT) Monday through Friday.

Q: How long will it take to ship, and receive my product?

A: Most products offered at zBuys ship within two (2) business days. You will find this information on the "Shipping Info" link on each product page. Add the shipping lead time to your estimated free ground shipping time from the shipping origin zip code (found on the product page) to get the total number of days prior to your product arrivals.

Q: When I receive my shipment tracking information?

A: zBuys.com will send shipment tracking information within 24 hours of the item shipping. If products ship within 2 business days, you should expect a shipment tracking email within 3-4 business days.

Q: How do you handle returns?

A: Please use our Returns link found at the footer of each page. There you will find an online form that can quickly be filled out to start the return or exchange process.

Q: Who/What is zBuys.com?

A: zBuys.com has been in the online retailing industry since February of 2000. Over the past nine years, we have developed a strong sense for what the online shopping world community wants and needs, and it is our goal to provide a better solution to all.

Main Office:

209 Jetway Drive Unit Z
Belgrade, MT 59714
Phone: 800-303-7574

Warehouse:

209 Jetway Drive Unit J
Belgrade, MT 59714